Orders are processed as quickly as possible. During peak periods, orders may take up to 7 working days from the estimated ship date to be dispatched. Once shipped, you will receive a confirmation email with tracking information.

We ship worldwide. All international orders ship Delivered Duty Paid. All import taxes, duties, and fees are included, with exception of Brazil, South Africa and Georgia.

To help offset the increased US import duties now applied to small shipments, SATISFY has introduced a small fixed contribution based on order amount:

• $20 for orders under $200
• $45 for orders between $200 and $300
• $65 for orders between S300 and $500
• $80 for orders above $500

This contribution ensures we continue to deliver your orders smoothly and without surprises, managing all customs-related constraints on your behalf.

This contribution is non-refundable.

Shipping costs are calculated at checkout based on your shipping location and selected service.

If your tracking information indicates that your order has been delivered but you have not received it, please check with your carrier or contact support@satisfyrunning.com for assistance.